Frequently Asked Questions (FAQs)

 

I’m terrible at remembering appointments. Can you remind me in advance?

With the busy lives we all lead, we understand how easy it is to overlook an appointment at the practice. That’s why we introduced our free courtesy call system to help our patients avoid missing their dental care appointments. There is nothing more frustrating than forgetting an appointment; for that reason, we hope you’ll appreciate a short phone call a day or two before you are due to see us.

It may not always be possible to ensure that every patient gets a call for every appointment but, as part of our ongoing customer care, we’ll be working very hard to achieve just that. If you would prefer us to use a particular number, please don’t hesitate to tell reception. A text message service is also available.

 

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